ASP American Nutrition's Return Policy
ASP American Nutrition® will accept returns of merchandise purchased directly from us through our website only, when all of the following conditions are met:
- The merchandise must be received by ASP American Nutrition® within 30 days of your purchase. No returns will be accepted after this time period.
- You must provide your Order Number when your order was placed through our website.
- You must obtain a RMA before the return will be accepted by us. Please call us during normal business hours, Monday through Friday, 8-5 PST before sending the merchandise back. Once we determine that your merchandise is eligible for return and has met all of the requirements, you will be issued a Return Merchandise Authorization, and given instructions on how to complete the process.
All reimbursements will be made to the credit card used for the original purchase. Please allow 2 billing cycles for the reimbursement credit to appear on your credit card statement.
Damaged, Lost or Stolen Merchandise
We make every effort to safely secure and ship your order, but understand that, on rare occasion, merchandise can be damaged in transit. If you feel that your order was damaged during delivery, report it immediately and a representative will contact you. We are not responsible for lost or stolen merchandise.
If your order is not available at the time of purchase, you will be notified that it is back ordered, and given a chance to continue with your order or cancel it. ASP American Nutrition® makes every effort to maintain inventory on all products. We only charge for the items that are shipped.
Orders are typically shipped within 48-72 business hours. Once shipped, you will receive tracking information to your email address provided at the time of order. Shipping delays sometimes occur with our carriers, and are beyond our control. Please allow up to 7 to 12 business days for delivery.
Prices & Availability
Prices and availability of all products are subject to change without notice.
Your order is as important to us as it is to you. Our Customer Service department is available at (323) 630-0071 Monday through Friday from 8-5 PST to assist you with your order or questions.